SMS/Text Messaging Terms & Conditions
Effective Date: August 13, 2026
By opting in to receive text messages from Sit & Order, you agree to the following SMS/Text Messaging Terms & Conditions.
1. SMS Program Description
Sit & Order may send text messages to customers who have opted in to receive SMS communications. Messages may include:
- Order confirmations
- Order status updates
- Order preparation notifications
- Delivery notifications
- Notifications regarding changes or issues with an order
- Customer service communications related to an order
- Important information regarding a customer's Sit & Order purchase
Message frequency varies depending on your orders and interactions with Sit & Order.
2. Consent to Receive Text Messages
- By providing your mobile phone number and affirmatively opting in to Sit & Order SMS communications, you consent to receive text messages from Sit & Order at the mobile number provided.
- Opt-in happens at checkout, where a checkbox appears directly below the mobile number field with this exact language: "Yes, I agree to receive 2 automated text messages: a receipt, and when my order is on its way for delivery. Message and data rates may apply. Sit & Order does NOT market. Reply STOP anytime to cancel." The checkbox is unchecked by default and must be checked by the customer.
- Consent to receive SMS messages is not required to purchase food, beverages, concessions, or any other Sit & Order products or services.
- SMS consent is separate from acceptance of Sit & Order's general Terms of Service and Privacy Policy.
3. Message and Data Rates
- Message and data rates may apply depending on your mobile carrier and wireless plan.
- Sit & Order does not charge a separate fee for sending SMS messages, but your mobile carrier may charge you for text messages or data.
4. How to Opt Out
You may opt out of receiving Sit & Order text messages at any time by replying:
STOP
After you send STOP, you may receive one final message confirming that you have been unsubscribed. After that, you will no longer receive SMS messages from Sit & Order unless you separately opt in again.
5. Getting Help
For assistance with Sit & Order SMS messages, reply:
HELP
You may also contact Sit & Order through the customer support contact information provided on our website.
6. Supported Carriers
SMS availability may vary by mobile carrier. Sit & Order is not responsible for messages that are delayed, undelivered, or otherwise affected by your wireless carrier or network.
7. Changes to the SMS Program
Sit & Order may modify, suspend, or discontinue its SMS program at any time. We may also update these SMS Terms & Conditions from time to time. The most current version will be available on this page.
8. Privacy
Your privacy is important to us. Information collected through the SMS program, including your mobile phone number and SMS consent information, is handled according to our Privacy Policy.
9. Contact
For questions about Sit & Order SMS communications, customers may contact Sit & Order using the customer support information provided on the website:
